NO B.S. LIFETIME WARRANTY

Apex Tool Group, LLC’s Crescent brand of products (“Crescent”) are designed, engineered, and tested to be More Than Tough, but we know that life happens and if your tool breaks you need a replacement fast. Crescent makes it simple, if your tool fails, use our NO B.S. Warranty Form or contact Customer Service and we will replace it for free per these warranty terms. 

*Crescent warrants to the original end-user purchaser in the United States that the Crescent product will be free from manufacturing defects from the date of delivery for the warranty period in the chart.

**90-Day Calibration Guarantee:
Accuracy standards for calibration on Crescent Torque Products are guaranteed for 90 days from date of receipt. Crescent Torque Products are precision tools that contain moving parts. These components are subject to normal wear through use, and service and replacement is the responsibility of the buyer. Crescent Torque Products should be routinely checked for calibration. To make a Calibration Guarantee claim, please call 1-877-626-3433 or email atg-technicalquestions@apextoolgroup.com and have the following information available:  (1) product subject to claim, (2) place of purchase, and (3) date of purchase and receipt. If you are outside the 90-day Calibration Guarantee period but would like assistance with recalibrating your Crescent Torque Product, please call 1-877-626-3433 or email atg-technicalquestions@apextoolgroup.com.

NO B.S. Means No B.S.
We do not care how old your Crescent Hand Tool is, so our Hand Tools are warranted for your life.

No Receipts Required!
Crescent knows that you do not have time to save receipts. If you own a Crescent tool, we are there to help.  We will ask you where you bought the product and for proof of purchase. See below for Where You Buy Matters!

Hassel Free Replacement!
At Crescent, we will replace or repair products that qualify for the warranty. For products that are subject to replacement, we will pay for the shipping and provide a free replacement product. For products that are subject to repair, Crescent will pay for the repairs provided by an Authorized Repair Center. The consumer will be instructed to ship the product to an Authorized Repair Center and is responsible for shipping costs to and from the Authorized Repair Center.

Consumable Products
Some Crescent tools and accessories are deemed consumable and do not come with any warranty support. Consumable tools and accessories include bit sockets, files, hacksaws blades, tool carrying cases (i.e., blow molded cases, injection molded cases, pouches), and utility knife blades. The products in the chart above are the ones that come with our NO B.S. Warranty.

Where You Buy Matters!
Crescent cannot control the quality of products sold by unauthorized sellers, so this warranty applies only to products that were purchased from a Crescent authorized seller in the United States, unless otherwise prohibited by law. Crescent reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites.

This warranty shall not apply to normal wear and tear for the warranted products (“Products”) or Products that have been misused, abused, damaged by accident or negligence, damaged from the repair by anyone other than an Authorized Repair Center, damaged from shipping and handling, or modified by anyone other than Crescent.
This warranty is in lieu of all other warranties, whether express, implied or statutory. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Your sole and exclusive remedy for breach of this warranty is, at the option of Crescent, repair or replacement. IN NO EVENT WILL CRESCENT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY, EVEN IF CRESCENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Crescent is not responsible for personal injury or damage resulting from improper Product usage, Product modification, abuse or usage beyond expected product life.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

If you have any questions about whether a seller is authorized, call us at 1-877-626-3433 or email us at atg-technicalquestions@apextoolgroup.com.

If you would like a physical copy of this warranty, feel free to print this webpage or call us at 1-877-626-3433, and we would be happy to send you a copy. 

Updated: November 1, 2024