Currently, we are only able to serve those customers residing in the United States and Canada through the process outlined below. However, we are looking to expand this effort to other countries in the future. If you reside in a country outside of North America we would still be happy to assist you. Please contact your local Crescent Tools® Supplier or contact our Customer Service team directly for live customer support 1-877-626-3433 (US) or 1-866-691-6212 (Canada) Monday – Friday 9am – 5pm EST. If you have questions regarding our JOBOX warranty, please contact our dedicated JOBOX Customer Service team at 1-800-643-0084 (US) or 1-866-691-6212 (Canada) Monday – Friday 9am – 5pm EST.
NOTICE: Crescent Tools is currently upgrading to a state-of-the-art Warehouse Management System to serve you better. This has resulted in temporary shipping delays that we expect to improve significantly over the next few weeks as the new system is optimized. We appreciate your patience as we work to enhance our service levels.
Fill out the form below with all the required details and click the SUBMIT button. Fields marked with an asterisk (*) are required.
If your claim is approved, we'll ship out the new product generally within 3 business days for in stock hand tools and within 3-15 business days for JOBOX storage.
Receive your tool and get back to work!